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Support Services  

Rogers Central Dispatch

Welcome to the Rogers 911 Center. Our 911 handles radio traffic for Police, Fire and EMS Units, and all incoming 9-1-1 and non-emergency calls for the residents and visitors to the City of Rogers

The center is staffed by one communications coordinator, three supervisors and 18 dispatchers. Dispatch is an integral part of emergency services for the city. Our dispatch center has state-of-the-art equipment and is operated by a minimum of three dispatchers per shift.

Each workstation actively uses multiple monitors, computers a radio console, 911 telephones and administrative telephones. We monitor seven different radio frequencies.

From our center we can monitor all areas of the Police station that are accessible to the public. We have upgraded our weather monitoring system that provides up-to-date 24-hour weather conditions on a 52" screen.

Smart911 is our newest tool. It lets families of individuals to enter information online that is displayed to the 9-1-1 dispatcher. The service enables citizens to be proactive, providing critical data before an emergency so that the 9-1-1 dispatcher has it during an emergency. The information is only shared with the City of Rogers Police, Fire and EMS and only when the individuals dials 9-1-1. To input your information, go to Smart 911

 

Records Unit

The Records Unit is responsible for the storage, maintenance, and release of Criminal and Accident reports generated within the department.  The main business hours for the Records Unit is Monday through Friday, 8:00am to 5:00pm; however, some Records Unit personnel may be available at the police department after regular business hours.  The Police Services Representatives consist of 3 full time employees and 1 part time, who perform a variety of administrative responsibilities including processing tickets, answering phones, taking criminal reports, as well as many other customer service related duties.




There are 5 full-time Prisoner Transport Officers who perform some of the duties of the Police Services Representatives, as well as assisting with the booking and transporting of prisoners.

The Records Unit Supervisor is responsible for the direct supervision and overall operation of the Records Unit.



 

FAQ

Where do I go to pay a fine or ticket?  Rogers District Court - 1901 South Dixieland Rd.

Do you do fingerprints for employment?  Yes, on Wednesday's only from 8am to 7pm, if you live or work in the city limits of Rogers.  If you schedule and appointment, the process will be much quicker; however, walk-ins are welcome.

How can I get a copy of a report?  Accidents are online at www.policereports.us or you may come to the police department to make the request.

Does it cost anything to get a copy of a police report?  At the station, Accident reports are $10.00 and Case reports are $5.00.

Do you provide records checks?  Records checks are processed by our staff upon request and include only records initiated by Rogers officers.

Where do I pay false alarm fines?  At the front desk of the police department, or you can mail a check to:  Rogers Police Department, 1905 South Dixieland Road, Rogers, AR  72758.

WARRANT INFORMATION:

The Rogers District Court issues all warrants and collects all fines, fees, and costs including traffic tickets.  If you have any questions or concerns related to these, please contact the court at (479) 621-1132.

GENERAL INFORMATION:

Offices are closed on the following Holidays:

New Years Day January 1st
Presidentís Day 3rd Monday in February
Memorial Day Last Monday in May
Independence Day July 4th
Labor Day 1st Monday in September
Veterans Day November 11th
Thanksgiving Day 4th Thursday in November
Day after Thanksgiving 4th Friday in November
Christmas Eve Day December 24th
Christmas Day December 25th

NOTE: When a holiday falls on a Saturday, it will be observed on the preceding Friday. When a holiday falls on a Sunday, it will be observed on the following Monday.

Evidence/Property Unit

The major responsibilities of the Evidence/Property Unit are to receive all incoming property/evidence, to fully document it, to store it systematically, to preserve its condition, to maintain it securely, to lawfully release or dispose of it, and to maintain a complete chain of custody of the entire process that is sufficiently accurate and complete to satisfy any court requirements.

The Evidence/Property Unit consists of three full time civilian positions; one supervisor and two Evidence Technicians.

The Evidence/Property Unitís hours of operation are Monday through Friday 8am to 5pm and is closed for all federal holidays. 

The Rogers Police Department Training Unit is responsible for the training needs of the entire department, as well as maintaining the training records for the department.

 


 

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